Frequently Asked Questions



Here you will find answers to the most commonly asked questions about the event and sessions. Please check here before contacting us to see if your query can be resolved.
  • I missed a session, where can I watch it back?

    Recordings will be made available a few days after the event. They will be accessible on the Agenda page via a 'rewatch' button. 
  • What is Connecting Climate Minds?

    For more information about Connecting Climate Minds please visit the website here.
  • Where can I find the project outputs that are mentioned in the sessions?

    Please visit the Connecting Climate Minds Hub here. Please note the Hub will launch on the 19th of March. 
  • How do I register?

    Please go to the registration page to sign up.
  • Registration process

    After you've registered for the event, please check your email; you will receive a verification email, in which you will need to click on the link. If you don't receive an email within 10 minutes of registering, please check your spam folder.
  • I have registered but I haven’t received my magic link to access the full platform?

    First please check your spam folder as your platform welcome email may have gone there - the email is from noreply@storytile.net. If you still have not received anything please use the technical support button on the support page.
  • Entrance to the online platform

    A few days before the event starts, we will send you an email with further instructions about how to access the online platform, including your personal login code and where you should enter this code. 
  • I'm having trouble logging in to the platform?

    At the login page, please ensure you are using the correct email address. If you have used the correct address and have not received your magic link, please check your junk mail folder for an email from no-reply@storytile.net. If you are still having trouble, please use the technical support button on the contact page.
  • Do I need an account to join a Zoom meeting?

    You do not need an account with either of these platforms to join a meeting.
  • Technical requirements

    We recommend using Google Chrome, Microsoft Edge or Mozilla Firefox to participate during the virtual conference. Safari and Internet Explorer, or older versions of Microsoft Edge (before Chromium) are not supported.
  • Recordings

    Please note that all open sessions will be recorded, and that these recordings may be uploaded to YouTube and/or the Connecting Climate Minds website or Global Online Hub. If you do not want to be shown in the video, please keep your camera and microphone turned off.
  • Interpretation

    All sessions on the platform will have interpretation in several languages. Please see the session description on the Agenda page to see which languages will be provided.
  • I am a journalist, who do I reach out to for more information?

    Please reach out to Victoria Murphy to discuss opportunities for journalists.
  • What are the objectives of the Global Event?

    The Connecting Climate Minds Global Event will:
    • Demonstrate the work led by the communities of experts across research, policy, practice and lived experience that have developed over the last year in regions across the world, celebrating the sense of longer-term community fostered and the power of cross-disciplinary connections;
    • Showcase the project outputs through the launch of the Global Online Hub, including the ten Research and Action Agendas including priorities for climate and mental health research and action; case studies; lived experience videos and toolkits to help people coming to this field.
    • Gather thoughts and comments on the draft Global Agenda on Climate Change and Mental Health and, based on those, collectively move the process of finalizing the Agenda forward;
    • Identify next steps for climate change and mental health, including how to further the reach and implementation of the Global Research and Action Agenda for climate change and mental health;
    • Foster new connections between participants, showcasing the essential nature of working at the intersection of climate change and mental health; and
    • Explore innovative and community-based approaches to climate change and mental health that will enable societies and communities to flourish.

Partners

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